INC-2026-014 · Unusual access to the customer portal
Discovered 2 October at 09:40 · classified as significant
Owner alerted 6 hours and 1 hour before each deadline
Platform · Incidents and notifications
NIS2 art. 23 sets three communications for significant incidents: an early warning within 24 hours of becoming aware, a notification within 72 hours, and a final report within one month of the notification. For financial entities, DORA (art. 17-19) governs the management, classification and reporting of ICT incidents. EVIDEVO records the time of discovery, guides classification, calculates the deadlines and prepares draft communications. Every step stays on record with author and time.
Data for illustrative purposes only, not real
The problem
24 hours for the early warning, while the facts are still unclear.
It is unclear who decides whether the incident is significant and who signs the notification.
After the incident, timeline and decisions have to be pieced together from memory for the final report.
What it does
24-hour and 72-hour deadlines calculated from discovery; the one-month deadline calculated from the notification.
Significance criteria to decide whether the incident must be notified and with what information.
Drafts of the early warning, notification and final report, filled in with the data already gathered.
Who assesses, who approves, who sends: every step is recorded.
Events, decisions and actions recorded in chronological order during handling.
Corrective actions from the analysis are linked to the controls involved.
The outcome
Other capabilities
It starts from the frameworks in scope and how the work is organised today. In thirty minutes, EVIDEVO is shown working in that context.